Fleet, workshop and compliance records, in one platform

MissionDuty replaces the spreadsheets, paper job cards and standalone compliance trackers most operators still run their fleet on.

Workshop & maintenance

Job cards, defects and repair times in one electronic workshop diary — designed around the DVSA Guide to Maintaining Roadworthiness.

Job cards with two-stage QC sign-off, the second stage locked behind financial reconciliation
Defect reporting and resolution, including driver-reported defects from the self-service portal
ISO-week scheduling that rejects weekends and bank holidays automatically, using each depot's own nation: England and Wales, Scotland or Northern Ireland
Technician clock-in/clock-out and hours-worked reporting
Amendable standard repair times per vehicle type and job, with a place for manufacturer guideline times once you connect a repair-times subscription

Licences, training, medical records and fit-to-drive declarations in one place.

Booking checks against an asset's required licence category, with a warning rather than a hard block on mismatch
Training and medical record tracking
A driver self-service portal for per-shift fit-to-drive declarations and defect reporting
Optional incident logging

Your operator's licence, checked against your own records — so the evidence for each undertaking is to hand when a Traffic Commissioner asks for it.

Every undertaking on the licence shown green, amber or red from live records — inspection intervals, defect rectification, driver licence checks
Adding or disposing of a vehicle raises the 28-day reminder to update the licence on VOL automatically
Authorised vs. actual vehicle and trailer counts, with overages flagged
A time-stamped transport manager activity log, to help you evidence how management is exercised
A printable public-inquiry readiness pack, plus notifiable change and OCRS tracking
An AI fleet admin, at every fleet size, that reviews your compliance position each morning, flags gaps and answers questions from your records

Work your way up the FORS levels on the platform, with the evidence building itself as you run the fleet.

Readiness for each level, with exactly what stands between you and the next one
Requirements met from the records you already keep — maintenance, defects, driver checks, safety equipment — or from uploaded evidence with expiry reminders
An audit pack for each level, ready for your FORS audit

MissionDuty is not affiliated with or endorsed by FORS. Accreditation is awarded by FORS following its own audit.

An AI assistant that does the fleet admin legwork each morning — and only acts when a person approves it.

A daily brief of what needs attention: overdue inspections, ageing defects, expiring driver documents, O-licence undertakings at risk, late vehicle orders and leases ending
Proposed actions — workshop bookings, defect chasers, licence-check reminders, lease-return checklists — approved or rejected in one click
Approving needs the same permission as doing it by hand, and every action is audit-logged
Never signs off anything safety-critical, and drivers' medical details are never sent to the AI

At every fleet size. It runs on your organisation's own Claude or ChatGPT account.

One record for each vehicle from the day it's ordered to the day it leaves the fleet.

Ordering: saved specifications, quote requests to your dealers' account managers sent from your own email, AI-read PDF quotes and a side-by-side comparison
Approval, purchase order and delivery — delivered vehicles join the fleet with their cost and funding already recorded
Onboarding and disposal checklists covering insurance, VED, the O-licence, telematics and lease returns
True whole-life cost per vehicle, and a clear replace, review or retain recommendation with its reasons

The four-weekly KPI and exception reporting that Earned Recognition operators work to, calculated from all of your records.

KPIs such as inspections on time, MOT first-time passes and driver defects actioned, measured across every licence in the scheme
An exception report every four-week period — including a “nothing triggered” report when all is well

MissionDuty is not yet a DVSA-validated Earned Recognition IT system provider.

Parts, orders and supplier returns tied directly to the job cards that consume them.

Vehicle-off-road status as it changes, not an end-of-day report.

Vehicle-off-road status and journey planning, with vehicle positions on a live map once your telematics provider is connected
Time-weighted downtime/uptime history, not a point-in-time snapshot
Every VOR status change automatically opens and closes a historical event

The KPIs a transport manager actually gets asked for.